CRM is a customer relationship management system. All communications with the customer - calls, emails, chats on websites and social networks - are stored in the customer card.

It is possible to view the entire history of communication with the customer at any time, from the first request to the current contract. Automated robots send messages and sms to customers, remind managers of scheduled calls and meetings.

CRM marketing helps you work with loyal customers and attract new ones.

You can set tasks both to your colleague and to yourself, and specify an observer for the task. Special "task counters" will help not to miss the deadline. Separately in each item of the formed check-list on the step-by-step list of tasks you can specify the performer, the observer, to determine the importance.

Pre-created templates can be used for routine tasks. You can create groups of employees working on one project to group all data, documents, and tasks on this project.

Simple and user-friendly designer allows you to create websites and stores without additional costs, beautiful thematic templates help define the appearance, and a simple editor allows you in "one-click" to connect Google Analitycs to get full statistics from the site.

The site does not need to be integrated with the CRM, it is already created inside the CRM!

All the data left by customers on your site is automatically saved in the CRM. All sites in Bitrix24 are created directly with markup for proper indexing by search engines.

This is the company's "virtual office". No matter where the employees are, there is always the possibility of communication, exchange of documents, and remote meetings.

All employees will be notified of company news at the same time, working documents are stored on the company's cloud disk, and files to which you have access are automatically synchronized with your computer, and automatic business processes make routine operations easier.